Acceptable Use Policy - see link below
Computer security, Anti Virus etc.
Accounts & mailboxes
Account creation - link to User Account Creation & Where can I find
Staff induction including checklists
Access to colleagues files / mail
Email monitoring - details on the copy...
Account closure (aka Staff / volunteer leaving) - Where can I find
How we do this...
Data retention and deletion
Software provision & installation
Provision of network connections
Wi-Fi, inc eduroam
Computer hardware & peripherals, including procurement
Mobile devices (LSU owned)
Working from Home
Use of personal computers or devices
Licencing including fonts, image use, PPL, PRS etc.
Use of third party systems and or software inc document transfer solutions etc.
Getting support / Helpdesk
Templates and themes, signatures etc.
Domain name purchase and ownership
File systems including access settings, naming conventions and what you can store where
Back ups and archives
Email filtering & firewalls etc.