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Who has access

Wi-Fi, inc eduroam

General Wi-Fi

Getting IT to make my personal device work - not a chance

Computer hardware & peripherals, including procurement

Mobile devices (LSU owned)

Working from Home

Use of personal computers or devices

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File systems including access settings, naming conventions and what you can store where

Back ups and archives / Disaster recovery

What is backed up & , how often, where to

How to get a file restored

How to get a server / app restored

What is NOT backed up

Archive copies

Email filtering & firewalls etc.

What is being filtered

Junk mail still gets through - aka getting something / someone added to the naughty list

My email wasn't junk

Screen system

Updates

Web hosting

Change management

Social media

Disaster recovery

Training