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NB If you have attempted to use the University's 'Set Up Wi-Fi' system or have previously set up eduroam with credentials from any UK university, you MUST uninstall the old configuration as the settings interfere with connecting to our servers.

LSU IT are not able to assist staff, exec or volunteers with setting up personal devices. Helpdesk requests asking for assistance with personal devices will be closed with a link to this page. Personal callers will be given a link to this page.

Volunteer accounts are not normally configured to use eduroam.

Connection to eduroam is possible at other Universities.

The University have added to the national eduroam servers, so it is now possible for LSU staff to connect to eduroam when visiting other unions / universities. You must use your email style username, e.g. instead of lsuoffices\andytodd. All other settings should remain unchanged.

Windows 10, iPhone & Mac OSX

In our experience most fresh mobile devices (phones, iPads etc.) and Macs just connect. Enter your email style username, e.g., and your password when you are asked. If you've previously attempted to use the University's 'Set Up Wi-Fi' system or have previously set up eduroam with credentials from any UK university, you MUST uninstall the old configuration (on Apple products this will probably be referred to as a profile) as the settings interfere with connecting to our servers.


Some Android phones ask you to enter more about authentication. Unfortunately not changing these settings means credentials will not work.

^ The correct settings are:

EAP Method = PEAP

Phase 2 authentication = MSCHAPV2 (on some android systems you may need to open the 'Advanced settings' to be able to see this)

identity is your username e.g., and your password as normal.

Anonymous identity - leave this blank

Certificates - choose 'Do not validate'.

Windows phone

Is no longer supported, even Toddy has ditched his

Windows settings

These instructions are for Windows 7. It is expected that Windows 8 & 8.1 instructions will be similar. XP is not supported and if you're using Vista you have bigger issues than connecting to our Wi-Fi.

Initial Configuration

To complete the configuration you will need to be connected to the internet or be able to transfer a file (and possibly these instructions(!) via usb to your laptop.

Get the LSU Radius Server's Certificate

Download it from here, either by using ‘LSU Public’ in the piazza, at home or on your work PC (and then transfer it to your laptop on a usb flash drive). I’d recommend saving the file to the desktop if you get a choice. (Google Chrome and other browsers usually offer the option to open the downloads folder – you’re looking for ‘ambit.cer’ or just ‘ambit.

Install the Certificate

Open Internet Explorer

^Click on the cog in the top right corner

^ Click on ‘Internet Options’


^Click on the ‘Content’ tab


^Click on the ‘Certificates’ button

^Click on the ‘Trusted Root Certification Authorities’ Tab

^Click on the ‘Import’ button

Click ‘Next’

Click ‘Browse’

Browse to where you put the certificate

Select the certificate and click ‘Open’.

Click ‘Next’

Click ‘Next’ again

Click ‘Finish’

^Hopefully this will appear…

^If you scroll down the list you will see the certificate (the rest of the certificates on your machine may vary).

Click ‘Close’

Click ‘Ok’

Close Internet Explorer.

Set up the wireless connection

To get to wireless settings…

^Click on the start orb (or press the windows key)

^ Click on ‘Control Panel’

^My instructions show the control panel view as ‘Small icons’. You can change this in the upper right segment of the control panel window.

^Click on ‘Network and Sharing Center’ (Sic).

^Click on ‘Manage wireless networks’

^Click on ‘Add’

^Click on ‘Manually create a network profile’

^Complete the boxes as shown and click ‘Next’.

Network Name = eduroam

Security Type = WPA2-Enterprise

Encryption Type = AES

^Click on ‘Change connection settings’

^ Click on the ‘Security’ Tab

^ Click on ‘Settings’

^ UN Check the ‘Connect to these servers:’ Box

DO Not Enter the server name

Under ‘Trusted Root Certification Authorities’ scroll down and tick ‘lborosu-SUSVAMBIT-CA'

^Uncheck ‘Automatically use…’

Click Ok, Ok, Ok and Close to close the four windows.

Connecting Windows 7

For the first time

Here we assume you've not closed the control panel window yet. If you have, use the instructions above to get to the Network and Sharing Center (Sic)

^ Click on the back button

^Click on ‘Connect to a network'

^A window should appear, click on eduroam

^Click Connect

Around this point that you may be asked if you want to continue to connect as the certificate cannot be trusted. Assuming you want to connect to eduraom, the answer is Yes / OK / continue as appropriate… As far as I can tell if you confirm, you won’t be asked again.

^Some variant of the message above may appear, click on the relevant button

^Enter your credentials – usernames should be email style - even if you don't have LSU email

^ The system should tell you you’re connected

To disconnect

Click on the relevant one of these icons:

^The system should show you that you’re connected.

Click on eduroam

^Then click disconnect.

To connect again

If your laptop does not do this automatically, click on the relevant one of these icons:

^A window should appear, click on eduroam

^Click Connect

^ The system should tell you you’re connected

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